An independent price guide to business chatbots, run from the UKPrices checked

Best for

Best free AI chatbots

Seven tools in this comparison have a free plan. Only two include any AI answering, and Tidio's is a one-off allowance.

A free chat widget is easy to find. A free chat widget that answers with AI is not: most free tiers are live chat or scripted flows, and the AI agent starts on a paid plan or add-on. This table separates the two.

ToolAI on free planWhat is freeFirst paid step
BotpressAI agent builderYesFree plan with 100 conversations a monthPlus: $150a month, billed annually
Tidio (Lyro)Website chat with an AI agentYesFree plan with 50 Lyro conversations once, not monthlyStarter: $24.17a month, billed annually
CrispShared inbox with an AI agentNoFree plan for 2 seats, without AIMini: $45per workspace a month, billed monthly
Freshchat (Freddy AI)Messaging inbox with an AI agentNoFree for up to 10 agents (AI agent not included)Growth: $19per agent a month, billed annually
HubSpot Breeze Customer AgentCRM with an AI agentNoFree CRM chat is rule-based. The AI agent needs a paid plan.Professional: $90per seat a month, billed annually
LandbotNo-code bot builderNoFree plan with 100 chats, without AIStarter: €32a month, billed annually
ManyChatSocial messaging automationNoFree planEssential: $14a month, billed annually

Listed with AI-capable free plans first, then alphabetically. This table is not a ranking.

The two with free AI

Botpress

100 conversations a month on the free plan, with AI agents. It can't buy extra conversations, so a busy month simply stops at 100. The pricing page doesn't state the AI usage limit on Free.

Tidio

50 Lyro AI conversations, once per account rather than each month. Enough to test Lyro on real visitors; after that, Lyro starts at $32.50 a month for 50 a month.

Free, but without AI

Freshchat (up to 10 agents), Crisp (2 seats) and Landbot (100 chats) give you live chat or scripted flows for nothing. HubSpot's free CRM chat is rule-based. ManyChat's free plan is for social DMs and doesn't list Manychat AI, which starts on Pro.