Knowledge bot with citations
CustomGPT.ai: prices and plans
A knowledge bot that cites its source on every answer, sold by queries a month, aimed at organisations where a wrong answer is costly.
$89estimate at 50 AI conversations a month
$89Standard, a month
None separateAI usage price
Nofree plan
Plans and prices
| Plan | Price | Billing | Includes | Source |
|---|---|---|---|---|
| Standard | $89a month | billed annually | 1,000 queries a month. $99 billed monthly. | customgpt.aiChecked 3 November 2026 |
| Premium | $449a month | billed annually | 5,000 queries a month. $499 billed monthly. | customgpt.aiChecked 3 November 2026 |
| Enterprise | Custom | contract | Not captured | customgpt.aiChecked 3 November 2026 |
How you are billed
Queries a month and words stored. Extra queries are an add-on: 2,500 a month for $375.
For 50 AI conversations a month we use Standard, billed annually: 50 conversations fit inside 1,000 queries if each uses under 20: $89. A conversation can use several queries.
- Free plan
- No free plan
- Trial
- 7 days, card required
- Setup fee
- None listed
- Add-ons and extra charges
- Extra queries: 2,500 a month for $375; Extra seats: 5 for $100 a month; Extra documents: 100,000 a month for $100
AI quality
- Model
- OpenAI models. Anthropic's Claude via AWS Bedrock on Enterprise.
- Accuracy controls
- An anti-hallucination layer and a citation on every answer
- Human handoff
- Lead capture actions. Human handoff not checked.
We don't test answer quality, and a low price here isn't a recommendation. These are the vendor's own descriptions, or a note that it doesn't give one.
Channels and integrations
- Channels
- Website, Slack, API
- Integrations
- WordPress, Wix, HubSpot and Zendesk knowledge bases, Shopify, Notion, Google Drive, Zapier
Who it suits
- Best for
- Legal, membership and public sector sites where answers must be traceable
- Strength
- Citations on every answer
- Watch out for
- Extra queries come only in large blocks (2,500 for $375 a month)
Not confirmed
- Human handoff