Website AI agent trained on your docs
Chatbase: prices and plans
A quick way to put an AI agent trained on your own documents on a website, billed by plan plus message credits.
Not estimatedestimate at 50 AI conversations a month
$32Hobby, a month
$0.04per message credit on auto-recharge ($40 per 1,000)
Nofree plan
Plans and prices
| Plan | Price | Billing | Includes | Source |
|---|---|---|---|---|
| Hobby | $32a month | billed annually | 2 members, basic integrations. $40 billed monthly. | chatbase.coChecked 2 November 2026 |
| Basic | $120a month | billed annually | $150 billed monthly | chatbase.coChecked 2 November 2026 |
| Business | $400a month | billed annually | 5 members, advanced analytics. $500 billed monthly. | chatbase.coChecked 2 November 2026 |
| Custom | Custom | contract | SSO, HIPAA-eligible, white-labelling | chatbase.coChecked 2 November 2026 |
How you are billed
Plan fee plus message credits. Auto-recharge adds credits at $40 per 1,000.
We haven't estimated a monthly cost. We didn't capture how many message credits each plan includes.
- Free plan
- No free tier shown on the pricing page
- Trial
- Not checked
- Setup fee
- None listed
- Add-ons and extra charges
- Auto-recharge message credits
AI quality
- Model
- A choice of advanced models. Chatbase says your data isn't used to train models.
- Accuracy controls
- Source suggestions, and tickets can be used as a source on Business
- Human handoff
- Tickets. Human handoff by plan not checked.
We don't test answer quality, and a low price here isn't a recommendation. These are the vendor's own descriptions, or a note that it doesn't give one.
Channels and integrations
- Channels
- Website
- Integrations
- Basic integrations on Hobby. Slack and WhatsApp availability not checked.
Who it suits
- Best for
- A fast website bot trained on your help docs or product pages
- Strength
- SOC 2 Type II and GDPR, and a short setup
- Watch out for
- Helpdesk features are thin below Business
Not confirmed
- Message credits included per plan
- Free tier
- Trial terms
- Human handoff by plan