Enterprise AI agent
Ada: prices and plans
An enterprise AI customer service agent sold on annual contracts through a sales team, with no public price list.
Not estimatedestimate at 50 AI conversations a month
Not publishedno public entry price
None separateAI usage price
Nofree plan
Plans and prices
| Plan | Price | Billing | Includes | Source |
|---|---|---|---|---|
| Contract | No public pricing. Reported minimum around $30,000 a year (third-party).a year | contract | Not captured | getmacha.comChecked 3 November 2026 |
How you are billed
Annual contract, with resolution-based options
We haven't estimated a monthly cost. No public pricing.
- Free plan
- No free plan
- Trial
- Demo only
- Setup fee
- Not published
- Add-ons and extra charges
- None listed
AI quality
- Model
- Ada's reasoning engine. The underlying model isn't disclosed.
- Accuracy controls
- Enterprise guardrails
- Human handoff
- To helpdesk agents
We don't test answer quality, and a low price here isn't a recommendation. These are the vendor's own descriptions, or a note that it doesn't give one.
Channels and integrations
- Channels
- Website, Email, Phone
- Integrations
- Zendesk, Salesforce
Who it suits
- Best for
- Large companies with a procurement process
- Strength
- A long enterprise track record
- Watch out for
- Out of reach for small businesses
Not confirmed
- The $30,000 minimum is a third-party report (getmacha.com)
- Underlying language model